# What is a bot?

A bot is an intelligent automation agent designed to enable businesses and developers to create interactive, automated workflows within the Luffa platform.

Bots facilitate smart responses, personalised engagement, and efficient service delivery which, in turn, expands operational capabilities and enhances user participation.

Third-party developers can build and deploy bots via the [Bot Developer Platform](https://robot.luffa.im/login).

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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://userguide.luffa.im/bot/what-is-a-bot.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.