# How to Resolve Node-Related Issues?

If you encounter node-related issues during use, follow these steps:

1. **Check Your Network Connection:** Ensure your device's network is functioning properly.
2. **Check Node Status:** If a node shows a red dot (high latency) or congestion, try switching to another node.
3. **Restart the App:** If the issue persists, restart the app and check if the network is stable.
4. **Contact Support:**
   * **Method 1:** Go to **Personal Center > Feedback** in the app and send us an email.
   * **Method 2:** Leave us a message through other social channels.


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