How to Resolve Node-Related Issues?

If you encounter node-related issues during use, follow these steps:

  1. Check Your Network Connection: Ensure your device's network is functioning properly.

  2. Check Node Status: If a node shows a red dot (high latency) or congestion, try switching to another node.

  3. Restart the App: If the issue persists, restart the app and check if the network is stable.

  4. Contact Support:

    • Method 1: Go to Personal Center > Feedback in the app and send us an email.

    • Method 2: Leave us a message through other social channels.

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