# What is Luffa?

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Luffa is a next-generation encrypted social platform built on the Endless protocol. It leverages an end-to-end encryption (E2EE) communication model and employs a hybrid encryption architecture combining RSA and AES.&#x20;

By utilising a globally-distributed network of nodes and decentralized storage technology, Luffa ensures that all message content remains fully inaccessible to any intermediary nodes - including the platform itself - throughout the entire transmission process.


# Luffa’s Commitment to Privacy

With Luffa, every identity, message and file is your sovereign data - it’s all fully owned and controlled by you.

We believe that privacy is the foundation of communication, and freedom is the very cornerstone of social interaction.

Luffa firmly rejects surveillance under the guise of ‘recommendation algorithms’. We neither collect nor analyse your behavior.

Any communication you have on Luffa remains strictly between you and the person you are communicating with.


# Why Choose Luffa?

This isn’t just another ‘encrypted’ social app, but a truly censorship-resistant communication network. Luffa is completely secure from the protocol layer up.

**1. Your identity, created by you. Not recoverable. Not censorable.**

With Luffa, there’s no need to link a phone number, email, or social account. Your decentralized identity is generated locally through a mnemonic phrase:

* Your private key exists only on your device - Luffa cannot access, store, or back it up.
* Luffa has no ability to recover or reset your account.
* Each identity is a verifiable on-chain sovereign signature - entirely tamper-proof and non-replicable.

This is more than just an ‘account’. It’s a self-owned, cryptographically secured identity.

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**2. Your messages are fully encrypted - unreadable and untouchable by Luffa.**

Luffa implements a state-of-the-art hybrid encryption system (RSA + AES) for message transmission:

* All encryption and decryption happens locally on your device.\ <br>
* Images, videos, audio, and files are encrypted using AES-256 before they ever leave your device.\ <br>
* Even as messages are routed through our global network of relay nodes, these nodes cannot access, log, or reconstruct any of your content.\ <br>
* All data remains end-to-end encrypted in transit. There are absolutely no mechanisms for Luffa to store, access, or decrypt your messages.\ <br>
* Advanced security features like ‘Secure Vault’, ‘Self-Destruct Messages’, and ‘Timed Deletion’ are supported.\
  \[Learn more about our privacy architecture →]

Luffa cannot know or see what you share, who you share it with, or when.

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**3. Censorship-resistant, surveillance-proof architecture.**

Built on the Endless distributed protocol, Luffa routes all communications via decentralized global nodes:

* No centralized servers - no government or entity can block access to Luffa.
* Only encrypted payloads are transmitted by relay nodes, never plaintext.
* No matter where you are in the world, Luffa ensures reliable, unrestricted access.


# Who you are, what you say, and what you share - not even Luffa knows

Every feature on Luffa is built with the principle of being tamper-proof, surveillance-resistant, and user-sovereign.

| Dimension                 | Luffa                                                                                                                | Traditional Social Apps                                                                                             |
| ------------------------- | -------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------- |
| Account Creation          | Locally generated public-private key pair; user holds the private key; platform has no access or recovery mechanism. | Accounts managed via username/password; credentials stored on platform servers; password can be reset.              |
| Encryption Protocol       | End-to-end encryption (E2EE) using RSA + AES hybrid architecture; platform cannot decrypt messages.                  | Typically secured via TLS/HTTPS; server-side access allows message analysis, filtering, and algorithmic processing. |
| Message Readability       | No – All messages are encrypted on-device and transmitted in ciphertext; platform has zero visibility.               | Yes – Unencrypted content is accessible to the platform for ads, moderation, or analytics.                          |
| Content Moderation & Bans | Platform cannot view or moderate any content; all governance is managed by on-chain smart contracts and permissions. | Centralized moderation tools allow platforms to review, censor, or ban accounts and content as needed.              |
| Data Storage Location     | All data is stored locally on your device.                                                                           | Data is stored on centralized servers, enabling retention, retrieval, analysis, and reuse.                          |

<br>

Luffa has neither the technical capability nor any system backdoor that can access your data.

| Message Access                 | ❌ Only your local device can decrypt your messages - the platform has zero access.                   |
| ------------------------------ | ---------------------------------------------------------------------------------------------------- |
| Content Moderation & Filtering | ❌ No keyword filters or moderation tools - the platform cannot block, alter, or delete your content. |
| Identity Suspension & Recovery | ❌ Your identity is fully sovereign - the platform cannot reset, revoke, or recover it.               |
| Data Hosting & Logging         | ❌ No user data is stored on Luffa’s servers - there is nothing to fetch, track, or cache.            |


# A truly decentralized, sovereign Web3 communication experience

* Your messages are never visible to any third party
* Your files are never stored or accessed by the platform
* Your identity cannot be reset, suspended, or revoked
* Your conversations are immune to censorship, blocking, or surveillance

This is more than just a messaging tool - it’s a communication platform that you own, control, and govern.

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# Who is Luffa Designed For?

Luffa is designed for users who prioritize fast and reliable messaging and calling, while placing a high emphasis on privacy and security.

Luffa offers self-destructing messages, end-to-end encryption, and distributed storage for photos and videos. It also supports password protection for your app, providing comprehensive privacy and security safeguards.


# Supported Operating Systems

You can use Luffa on smartphones, tablets, and even computers.

We offer mobile applications for iOS (version 15.0 and above) and Android (Except Redmi system, version 7.0 and above.), as well as a native macOS app and desktop applications for both Windows and macOS, ensuring seamless use across multiple devices.


# Why is Luffa More Secure?

Luffa offers higher security than mainstream instant messaging apps like Telegram, WhatsApp, and Line. We are built on the Endless protocol, which uses proven algorithms to ensure excellent security while providing high-speed transmission and reliable performance even under weak connections.

Luffa is fully based on distributed storage and end-to-end encryption, making it a truly decentralized chat application.


# How Does Luffa Encrypt Data?

Luffa provides multi-layered security encryption protection. All messages are encrypted and transmitted using encryption algorithms, ensuring the safety of data during transmission. Whether it's text, media, or files, all data is stored in an encrypted format. Additionally, every session in Luffa is encrypted, with each session requiring a unique private key for decryption. Due to the use of distributed storage, Luffa's files are shard-encrypted and stored on IPFS, further enhancing the security of your data. Luffa itself cannot access or retrieve your data.

Our encryption technology includes 256-bit AES symmetric encryption and 2048-bit RSA encryption, providing comprehensive protection for your privacy and data security.


# What is Mnemonic Login?

A mnemonic phrase is a string of 12 randomly generated words used to protect your account and assets.

In Luffa, mnemonic phrases from any blockchain can be used to log in, and we do not collect personal information such as phone numbers or email addresses, ensuring complete anonymity. The mnemonic phrase generates a public-private key pair, which is used for encrypting and decrypting messages and securing your digital assets.

Therefore, it is crucial to properly back up and protect your mnemonic phrase to prevent loss or leakage.


# Why Back Up Your Mnemonic?

In the Luffa platform, the mnemonic phrase is equivalent to the account password in traditional Web2 applications. It is the core credential for managing digital assets and restoring social connections, playing a crucial role. We strongly recommend that you back up your mnemonic phrase offline and store it securely to ensure its safety.

Please note that once the mnemonic phrase is lost, Luffa cannot assist in recovering your account assets or restoring social connections. To protect your data and assets, it is essential to back up and safeguard your mnemonic phrase properly.


# How to Back Up Your Mnemonic?

**Manual Backup:** Write down your mnemonic phrase by hand and store it in multiple secure locations, such as a safe.

**Multiple Backups:** Back up your mnemonic phrase in different secure locations.

**Encrypted Backup:** Encrypt your mnemonic phrase and store it on a reliable device or encrypted cloud service.


# What is a Secure Password?

The security password is a local password set to protect your mnemonic phrase. It is stored only in your phone's local database and is used to encrypt the storage of the mnemonic phrase.

Many sensitive operations require the input of the security password for authorization before they can be executed, ensuring that your account and assets receive an additional layer of protection.


# What is the Luffa Self-Destruct Password?

The **Luffa Self-Destruct Password** is a key feature for enhancing **privacy and security**. Once set, entering the self-destruct password when launching the app will:

* **Automatically delete all local messages**
* **Log you out of the app**\
  This helps prevent unauthorized access to your chat history. To access the app normally, simply enter your regular **security password**.

**How to Set Up a Self-Destruct Password:**

1. Go to **Personal Center**.
2. Tap **Account Security**.
3. Find and enter the **Self-Destruct Password** section.
4. Verify your identity using your **security password**.
5. Set and confirm a new **Self-Destruct Password**.
6. Tap **Enable Self-Destruct Password**.

**Important Notes:**

* **App Lock Requirement**: To use the **Self-Destruct Password**, you must first enable **App Lock**, which adds an extra layer of security by requiring a password to open the app.
* **Assets and Contacts Remain Unaffected**: Using the **Self-Destruct Password** will **not** affect your **wallet assets** or **friend list**—your funds and contacts will remain intact.


# Logging In on Other Devices

Luffa accounts support logging in on a new phone using the mnemonic phrase. However, please note that a single account can only be logged in on one mobile device at a time.

The account can be online on one PC and one mobile device simultaneously. The mobile device can be linked to the PC through the "linked device" feature, enabling seamless interaction between the two.


# How to Unlink a Device from Luffa?

To unlink the LuffaApp desktop version or associated devices, you can log out of the desktop version from your primary phone.

**Logging Out from Your Primary Phone:**

1. Open the **Luffa App** on your primary phone.
2. Go to **Personal Center > Account Security > Connected Devices** to view linked devices.
3. Select the device and tap **Log Out**.


# Forced Logout

Luffa enforces a strict account login policy, allowing only one device to be logged in at a time. Simultaneous login on multiple devices is not permitted. Below are the details of forced logout scenarios:

**Mobile Login Scenario:**

* If you log into **Account A** on **Phone A**, and later log into the same account on **Phone B**, the account on **Phone A** will be **forcibly logged out**.
* However, this will **not** affect the Luffa desktop version. If **Account A** is already logged in on the desktop, it will remain logged in even after logging in on **Phone B**.

**Desktop Login Scenario:**

* If you log into **Account A** on **Computer A** and then log into the same account on **Computer B**, the account on **Computer A** will be **forcibly logged out**.
* However, the mobile login remains unaffected. If **Account A** is already logged in on a phone, it will stay logged in.

This mechanism ensures **account security and stability**, preventing potential **data synchronization issues or security risks** caused by multiple simultaneous logins.


# How to Free Up Storage？

* Delete old or unused media (such as large video files) from your device’s storage to free up space.
* You can also free up device storage by clearing the Luffa cache.


# Network Connection Issues

Luffa has distributed nodes around the world, allowing anyone to engage in encrypted communication with Luffa users from any country. If you are unable to connect to Luffa, or unable to send or receive messages, please check to ensure you are connected to the network.

The specific steps for the mobile version are as follows:

1. Open the conversation. Is there a clock icon next to the message instead of a check mark? If you see the clock icon, this means your message has not been delivered.
2. Check if the network signal on your device is flickering or absent.
3. Open a webpage in your device's browser to see if it loads. If it does, this indicates that your device is connected to the internet.
4. Check if you can connect to other applications.

If you are able to connect to other applications but cannot connect to Luffa, go to the Luffa conversation list, click on the node icon, enter the node page, and switch nodes. Alternatively, restart the app to see if the connection can be reestablished.

If the issue persists, please contact your mobile operator. They may be able to assist you with adjusting settings to ensure Luffa operates normally.

The specific steps for the PC version are as follows: If you are unable to connect to Luffa, or unable to send or receive messages, please check to ensure you are connected to the network.

If you are connected to the network but still unable to send or receive messages, try the following:

1. Exit the Luffa desktop application and restart it.
2. Log out of the Luffa desktop application and then log back in.


# Unable to Download Luffa

**Android**

If you are unable to download or update Luffa from the Google Play Store, it could be due to one of the following error codes:

* "Insufficient storage space on the device"
* "This app is not compatible with your Android device"
* "This item is not available in your country/region"

**1. Insufficient Storage Space on the Device**

If you cannot install Luffa due to insufficient storage space on your device, try clearing the cache and data of the Google Play Store:

* Go to your device's settings, then tap **Apps > Google Play Store > Storage > Clear Cache**.
* Tap **Clear Data > Delete**.
* Restart your device, then try reinstalling Luffa.

If you still cannot install Luffa, try the following:

* Delete data and apps you no longer use.
* Move data and apps to an external SD card.
* Clear cache data by going to your phone's settings > **Apps > Luffa > Storage > Clear Cache**.

It is recommended to leave at least 1GB of available storage space for installing or updating apps.

**Note:** If you delete Luffa photos, voice messages, or videos, you will no longer be able to view or listen to that content.

**2. This App is Not Compatible with Your Android Device**

To check if your device and system are supported by Luffa, refer to the list of supported Android devices and systems on this page.

**3. This Item is Not Available in Your Country/Region**

If the error message indicates that the app is not available in your country/region, and the troubleshooting tips from Google Play Help don’t resolve your issue, visit this page. Here, you can download the Luffa app as an APK file and update it manually.

When opening the APK file, you will need to go to **Settings > Allow apps from this source**.


# What is the Luffa Web3 Wallet?

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The Luffa Web3 Wallet is a purpose-built digital wallet for managing and interacting with blockchain-based assets. It enables seamless connectivity with decentralized Web3 applications (dApps).

Beyond storing cryptocurrencies, the wallet also supports digital assets such as NFTs and inscription tokens. With direct access to blockchain networks, users can engage with decentralized protocols and applications - all without relying on traditional financial institutions.


# Key advantages of the Luffa Web3 Wallet

* 1\. Decentralized by Design\
  Maintain full ownership of your assets with no dependency on centralized intermediaries. You - and only you - are in complete control.

* 2\. Non-Custodial Security\
  You hold your private keys - Luffa has no access whatsoever to your funds. Your keys and mnemonic phrase are your responsibility.

* 3\. Mnemonic-Based Multi-Chain Support\
  Generate a multi-chain wallet using a single mnemonic phrase, with native support for major networks like Endless, Bitcoin, and Ethereum, as well as derived addresses.

* 4\. Seamless dApp Integration\
  Connect effortlessly to DeFi protocols, decentralized exchanges (DEXs), and Web3 services like SuperBox. Authorize transactions and sign smart contracts directly within the wallet interface.

* 5\. Enhanced Privacy\
  No personal identity verification is required. Luffa enables true privacy-first interaction with the Web3 ecosystem.


# Key features of the Luffa Web3 Wallet

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<figure><img src="https://2020996148-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCAqZiypezzCX47e2WNNm%2Fuploads%2FcwoWvqL5aY6syb1MQrf5%2F%E5%B1%8F%E5%B9%95%E6%88%AA%E5%9B%BE%202025-09-09%20163714.png?alt=media&amp;token=91c23bb5-32e5-4c20-83fa-206f8916c8b0" alt=""><figcaption></figcaption></figure>

1. Balance Tracking\
   You can monitor your asset balances in real time - across multiple chains and accounts, all in one unified dashboard.<br>
2. Portfolio Chart (Coming Soon)\
   Visualize asset performance over time with interactive trend graphs to better understand your portfolio growth.<br>
3. Derived Accounts\
   Create and manage multiple accounts with a single click. Organise wallets by use case (DeFi, gaming, investment, for example) for streamlined asset management.<br>
4. Inscriptions\
   View and manage BRC-20 tokens and inscription-based assets directly within your wallet.<br>
5. Web3 Airdrops\
   Publish or claim airdrops via Luffa’s integrated system. Automatically detect and notify you of eligible opportunities.<br>
6. Token Transfers\
   Send and receive major tokens quickly and securely, with built-in risk alerts and address verification.<br>
7. Cross-Chain Transfers\
   Transfer assets securely from the Endless network to other supported chains with transparent cross-chain execution.<br>
8. Create Your Own NFTs\
   Upload images, add descriptions, and mint personalized NFTs with full control over metadata and design.<br>
9. Risk Interaction Alerts\
   Detect suspicious contracts or token behaviors in real time, and receive proactive warnings before executing high-risk transactions.<br>

On-Chain Activity Notifications\
Get instant alerts for key on-chain events - including token/NFT receipts, airdrop claims, and approval changes - so you never miss a critical update.


# Important Notes When Using a Web3 Wallet

Decentralization means you have full control over your assets. It also means you are solely responsible for the security of your private keys and wallet credentials. Please take the following precautions:

1. Back up your mnemonic phrase or private key promptly. Losing them will result in permanent loss of access to your assets.
2. Create a strong wallet password and store it securely. Luffa does not store or recover your password.
3. Beware of fraud and phishing attacks.
4. Exercise caution when clicking links or downloading software from unknown sources.

Luffa Web3 Wallet does not store your password, mnemonic phrase, or private key, and never transmits them to any external server.


# How to back up your wallet

You can back up your wallet using one of the following methods:

1\. Cloud Backup (coming soon)\
Encrypt and store your mnemonic phrase on iCloud or Google Drive.

* Make sure iCloud or Google Drive data sync is enabled, otherwise you won’t be able to recover your wallet on a new device.

2\. Physical Backup\
Write down your mnemonic phrase on paper and store it in a safe location to avoid loss or theft.

The Luffa Web3 Wallet is more than just a digital asset manager - it is your key to the decentralized world. With a streamlined user experience, secure non-custodial architecture, and robust multi-chain support, Luffa is redefining how individuals connect to blockchain ecosystems.

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# Why the Account Shown After Importing the Mnemonic Phrase Is Not the One I Want

If you log in to Luffa using your mnemonic phrase and find that the wallet account displayed is not the one you expected, it may be due to the following three reasons:

1. You have multiple mnemonic phrases, and the one you imported is not the wallet you intended to recover. Please find the correct mnemonic phrase and re-import it.
2. The account you're looking for might be a derived account of the wallet you imported using the mnemonic phrase. It is recommended to add an account under this wallet and check if the account you're looking for is listed there.
3. Your mnemonic phrase was not generated using the standard mnemonic phrase generation method. Please go to the wallet app that created this mnemonic phrase and import it there to see if you can access the account you want.


# Do I Need to Pay Network Fees for Failed Transactions?

Yes. When you send/transfer cryptocurrencies, interact with contracts, or perform other operations on the blockchain, you must pay network fees to miners or validators to process the transaction. Since the blockchain requires computational resources to process the transaction, you are required to pay this fee regardless of whether the transaction is successful or failed. The fee is not collected by the wallet provider, so we cannot offer a refund.


# I Entered the Wrong Address, Can I Get My Funds Back?

We sincerely apologize, but due to the nature of blockchain technology, once a transaction is successful, it cannot be canceled or reversed. You will need to carefully consider the source of the recipient address and see if any remedy is possible:

1. If the recipient address is from another platform, contact the platform’s support team to request a return; if the recipient platform is Luffa, we regret to inform you that due to decentralization, the funds cannot be returned.
2. If the address is a contract address for a particular token, contact the project team to inquire whether the funds can be returned.


# What Are Network Fees?

When transferring funds or performing any on-chain operations using a wallet, the corresponding cryptocurrency of the network is required as a network fee. The network fee is collected by the miners of the corresponding network (not by the platform). A sufficient network miner fee must be reserved in the wallet address for the transaction or on-chain operation; if the fee is insufficient, the transaction will fail and cannot be refunded.

If you do not have enough network fees in your wallet to complete the transaction, you can use the following methods to top up the fees:

1. If you have the relevant cryptocurrency assets on the platform, you can directly withdraw them to your Luffa Web3 Wallet.
2. If you have the relevant cryptocurrency assets in another wallet, you can send them to your Luffa Web3 Wallet.

**Friendly Reminder**: If you have funds in your wallet, but the "network fee insufficient" message appears during withdrawal, it may be because the withdrawal currency is different from the cryptocurrency needed to pay the network fee, or your wallet has insufficient funds to cover the network fee.


# How to Deposit & Transfer ？

In the wallet, click on "Receive", select the wallet address corresponding to the network you wish to use for the transaction, copy the address or scan the address QR code with your wallet, and then transfer the funds to that address to complete the deposit.

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**To Transfer to a Contact**\
In the conversation, open the "More" options, select "Transfer," and you can then transfer funds to the recipient.

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# Luffa Wallet Derived Accounts

Luffa Derived Account (Derived Account) is based on the main account (Root Account) through the encryption algorithm generated by the sub-account system to achieve multi-level account management. Its design follows Web3 security principles, supports decoupling of master private key and sub-accounts, and ensures that the control of assets is centralized in the hands of users. The points of derived accounts: Flexible scalability: Users can dynamically generate unlimited sub-accounts through the master account, adapting to multi-chain asset management (e.g., ETH, BTC, etc.) and avoiding the operational cost of repeated wallet creation.

Enhanced integrity: Sub-accounts have independent privileges, even if a single sub-account is stolen, the master account and other sub-account assets are still protected, reducing the risk of reusing private keys.

Derived accounts support basic transaction capabilities: support for regular operations such as transferring and receiving money from sub-accounts to meet the needs of daily asset flows.

However, luffa's current version of derived accounts has the following limitations.

1. Recovery after uninstallation: the current version needs to re-execute the derivation process in order to reuse historical sub-accounts (regular backup of mnemonics is recommended).
2. Insufficient cross-scenario compatibility: sub-accounts do not support participation in social protocol interactions such as airdrops and pledge voting for the time being.


# Supported Networks and Assets

With Luffa, you can seamlessly view all your assets and NFTs across multiple blockchains, including ETH, BSC, TRON, and Endless—all in one place. Beyond that, Luffa offers a feature-rich wallet with comprehensive asset management, easy transfers and payments, smooth DApp interactions, and support for derived accounts, multi-signature wallets, and NFT minting. It provides everything you need to manage your assets in the Web3 world, empowering you to navigate multi-chain assets with ease.


# Private Messages


# Groups

**1. Creating a Group**

In the Luffa mobile app, go to the list page and click the "+" button in the top navigation bar, then select the second option "New Group" from the dropdown menu.

**2. Selecting Group Members**

After selecting "New Group", choose members from the friend list and click "Next".

**3.Group Name**

Enter the group name in the text box. You can also configure the auto-delete message feature based on your needs, then click "Finish" to complete the group creation.

**4. Group Management**

Click on the "Group Name" in the top navigation bar to enter the group management page.

**4.1 Modify Group Name & Avatar**

Click the icon on the right of the top navigation bar to access the modification page. After clearing the current text in the input box, type the new group name. To change the group avatar, click "Edit Avatar" under the icon and select an icon from your collection.

Note: You can only choose an icon after uploading an avatar. To upload: click the icon in the bottom right corner of the main page to enter the personal center, select "Wallet", then choose the "NFT" button. At the bottom, click "+ Create NFT", choose "Select Collection", create a new collection, and upload your artwork. Enter a title and description for the artwork (Note: Chinese characters are not allowed in the title or description).

To change the group avatar, click the "Group Avatar" in the management page and click "Edit" in the upper-right corner. Select an icon from your collection and click "Complete".

**4.2 Function Buttons**

· Click the first icon to send group messages.

· The second icon enables audio/video calls.

· The third icon mutes group message notifications.

· The fourth icon allows you to search the text chat history using keywords or phrases.

**4.3 Group Link**

Click the link to automatically copy it. Click "QR Code" to display the group ID (which can also be copied). At the bottom, you can scan the QR code to join, save the QR code, or share the group information.

**4.4 Group Management**

Click the button to mute group members, disable their audio/video features, set the "Do Not Disturb" mode for messages, or require approval for new members joining the group.

**4.5 Auto-Delete Messages**

Click "Auto Delete Messages" to choose how long messages should remain in the group, and select the appropriate retention period based on your needs.

**4.6 Message Translation**

Click "AI Translation" to set the language for translating all group messages. Long press a message for 3 seconds to translate it into the selected language.

**4.7 Non-Text Group Message Search**

Click to view images, videos, files, links, and voice messages shared in the group.

**4.8 Member Management**

Click "Add Member" to add more friends from the list. After the group is created, you can also click "Add Friend" from the conversation list page.

Long-press a group member’s avatar or nickname for 3 seconds to view their personal information, set them as a group admin, or remove them from the group.

**4.9 Clear Conversation**

Click to clear the conversation. A confirmation window will appear. Once deleted, the group messages cannot be restored.

**4.10 Dissolve Group**

Click to dissolve the group. A confirmation window will appear. Clicking "Delete" will permanently dissolve the group.


# Luffa's AI Auto-Translation Feature

Luffa offers a **convenient automatic message translation feature**, allowing received messages to be automatically translated into a specified language. It also supports **voice-to-text conversion before translation**, effectively breaking down language barriers in communication.

**How to Enable Auto-Translation**

* **Long-press Message to Set Up**:\
  Long-press a received message, select **"Translate"** from the options, and follow the prompts to enable automatic translation. Future messages will be translated into the selected language automatically.
* **Set Up from the Input Box**:\
  Locate <img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdJfh5vdVCKfZrYhFngzqyLdOF-1Wootkk5JdjjjxFm9kvHZKQbxWeWGAnEaDGXw4PyNYJuy5VPrlKD9_xuujNS9kV2hit00qXwlSExkLo4c6eHckHjD4zTLeIBmvYAwemyO46t3g?key=iLI_yTNP09zJear23u367Eel" alt="" data-size="line"> the **language icon** next to the message input box, tap it, and select your **target language**. Any incoming messages in a different language will be automatically translated.
* **Set Up from Chat Details**:\
  In private chats, group chats, or channels, go to the **chat details page**, tap <img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdJfh5vdVCKfZrYhFngzqyLdOF-1Wootkk5JdjjjxFm9kvHZKQbxWeWGAnEaDGXw4PyNYJuy5VPrlKD9_xuujNS9kV2hit00qXwlSExkLo4c6eHckHjD4zTLeIBmvYAwemyO46t3g?key=iLI_yTNP09zJear23u367Eel" alt="" data-size="line"> the **translation icon**, and select a **target language**. After setting it, any received messages in different languages will be translated automatically.


# What is Luffa's Safe Space?

Safe Space is a feature of Luffa that protects users' privacy deeply. Users can move specific conversations into the safe space and hide the entrance. To enter the safe space, you need to unlock it with a password to protect your information. When a new message is received, there is no alert or preview to prevent information leakage. In addition, the content of subsequent chats in the safe space cannot be saved by the user, and is automatically burned after reading, providing all-around privacy protection.


# How does automatic message deletion work?

This feature supports setting timed deletion for all message types in private chats and group chats (text/images/files, etc.).

\
**Operating Process:**

* Enter the chat details page → Select "Auto Delete" → Set the time limit.
* Once the other party successfully receives the message, the countdown begins immediately.
* After the time expires, the message will automatically be deleted from both devices and cannot be recovered.

**Important Note:** This only applies to new messages: Only messages sent after the setting is applied will trigger automatic deletion. Historical messages are unaffected.


# How to delete a contact on Luffa ？

To delete a contact, open the chat with that person, click the title at the top of the chat screen to open their profile, then click "Delete Contact" at the bottom of the page.


# How to start an encrypted one-on-one voice or video call？

Like all messages, voice and video calls are private. When you make or receive your first Luffa call, the system will prompt you to grant camera and microphone permissions.

1.In Luffa, go to the contact’s chat page or details page.

2.Tap the  ![Phone.png](https://lh7-rt.googleusercontent.com/docsz/AD_4nXfc6Raffnub0hrZMpNO895s3zWll1Ok3La_1GAqY7Ly5p6w8NF8YKLt__Hy54bGxSucoGeTpYc584gM2wvMeHtwzliX4GGmx3HdhKHxB9PiGkbQlWYPza1v5QUSFRz3CoJikZMQ?key=iLI_yTNP09zJear23u367Eel)  **phone icon** to start a voice call, or tap ![Video.png](https://lh7-rt.googleusercontent.com/docsz/AD_4nXcfYXD6BWaDMs8aZ_0Is5fRGpffefJk5orjqscQSIraaWtDOTmPR8CyhMOwlEUafT1o15Jml_6K5hymss3heMg7ljxX6mdiasINtuJmGNEGD-eL25R3kcoPk5C_triTU60ckeDHpw?key=iLI_yTNP09zJear23u367Eel) the **camera icon** to start a video call.

3.During the video call, tap <img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfQXKPsV299F0BR0qi_CdRdaltcJzyK1XR6lK_todjmPWyPfhT4m0cr4hYRDHwuEIsVQFGF7JMukpVUp0Bti8xmBx0M0rcjlb9rduR50J6Ncj7AhPfG6i_o-fO5GQlCMPTNxhl_iw?key=iLI_yTNP09zJear23u367Eel" alt="ios_video_icon.png" data-size="line"> the camera icon to show or hide the video feed on your call screen.

4.Your call screen will display:

* "Dialing" or "Connecting" – while waiting for the call to connect to the contact.
* "Ringing" – when your contact's phone is online and ringing.
* "Luffa + Timer" – after the call is answered.

During the call, you can add more contacts to the ongoing conversation (up to a maximum of 9 people).


# What is a Web3 group?

A Web3 group is an on-chain community built by Luffa on top of the Endless protocol. Each group is registered via Endless to ensure a unique and verifiable group identity.

Compared to traditional chat groups, Web3 groups support a larger number of members and feature a distinct blockchain-native group identifier.

Every Web3 group includes a shared public account that can receive asset donations from anyone on the Endless network.

This group account is governed by multi-signature (multi-sig) wallets, and is jointly managed by selected group members.

Any transaction or operation involving the group account on Endless will always require approval from multiple wallet signatories before execution. This action is to ensure transparency and collective governance.


# Advantages of Web3 groups

1. On-chain uniqueness\
   Each Web3 group is registered on the Endless protocol with a unique on-chain group identity that is tamper-proof and non-replicable.<br>
2. Group-owned assets (coming soon)\
   Web3 groups can hold and manage their own on-chain assets - including tokens, NFTs, and airdrop eligibility - enabling use cases such as member rewards, event funding, and DAO governance.<br>

Transparency and traceability\
All group account activity is recorded on-chain, ensuring full transparency and auditability of fund usage - eliminating opaque, black-box management.<br>


# The impact of Web3 groups

<br>

1. From ‘rented communities’ to true ownership\
   Traditional social platforms retain ownership of user groups, where both admins and members are merely participants.\
   With Web3 groups, communities are user-owned digital assets - claimable, transferable, and tradable.<br>
2. Integrated with the on-chain ecosystem\
   Groups are no longer just chat rooms - they are on-chain entities capable of storing and distributing value. Through airdrops, task-based incentives, and in-group economic systems, communities can fuel growth, reward contributions, and create genuinely sustainable value cycles.<br>
3. The bridge between Web2 and Web3\
   Web3 groups serve as the infrastructure layer connecting content-driven social interaction with blockchain-powered asset management. This makes them a pivotal vehicle for the transition from Web2 social networks to Web3-native economies.<br>
4. DAO-based community autonomy\
   Web3 groups are designed to evolve from decentralized coordination to fully autonomous DAO governance, enabling communities to self-manage with transparent, trustless structures.


# How to create a group?

Start a new message (click the "+" icon in the top right corner of the chat) > "New Group," then choose the group type: Regular Group or On-Chain Group.

* **Regular Group:** Select members (optional) > Enter the group name to complete the creation of a regular group.
* **On-Chain Group:** Enter the group name and choose the expiration period for the on-chain group > After completing the signature (the group will be recorded on the Endless chain), the on-chain group is created.


# How to assign an administrator?

The group owner can assign members as administrators. Currently, administrators cannot set other administrators. The group owner enters the group details > Click on the nickname of the member they want to assign as administrator > Select "Set as Administrator," and the member will be set as an administrator.


# How to add more members? What is an invitation link?

In Luffa, adding more members and using invitation links is very convenient, and you can easily migrate an existing group to Luffa. The specific steps are as follows:

* **Add more members:** Enter the group details page, click "Add Member" in the member list, and choose your contacts to add them to the group. If the group requires approval for joining, the invited user must wait for the group owner's approval before officially joining the group. If no approval is needed, the invited user will join the group directly.
* **Group invitation link:** In the group details page, find and copy the group link. Then, you can send this link to others to invite them to join the group. Any user with Luffa installed can click the link to directly join your group. Users who have not installed Luffa will be automatically redirected to the Luffa download page after clicking the invitation link, and after completing the download and installation, they can join the group.


# Group Calls - Voice or Video

Like all Luffa messages, group voice and video calls are private. When you make or receive your first Luffa call, the system will automatically prompt you to grant camera and microphone permissions to ensure the call functions properly.\
**Group call requirements**

* **Version requirement:** All participants must use a version of Luffa that supports audio and video calls.
* **Membership:** Participants must be members of the current group, and invited members must successfully receive the invitation.
* **People limit:** The maximum number of participants in a group call is 9.

**Steps to initiate an encrypted group voice or video call:**

1. Open the target group chat interface.
2. Click the "![Video.png](https://lh7-rt.googleusercontent.com/docsz/AD_4nXcJxs1crFtvQHF20y2OKLVV3s5IK4MVoMZroRCOaOImAALmEJVwDOtcnqiGKTcQyOi3gIYTrmwDWH1S8UcZjNMAx0ARf5t5oDH2comtOILfQkZgkx23yhc1aTbZ103LrwPYcBCN?key=iLI_yTNP09zJear23u367Eel)Video Call" button.
3. If you want to start the call immediately, select the "Start Call" button. If you want to invite group members first (up to 9 people), click the "Join Call" button. During this process, two calls cannot be initiated simultaneously.
4. Notifications will be sent to the invited members within the group.


# What is a Channel?

The luffa channel is a great tool for project owners to interact with their fans efficiently.

Project Partners: Project partners can not only publish articles, videos and other high-quality content in the channel as they like, but also skillfully associate with multiple discussion groups, easily realizing accurate traffic attraction from public to private domains. At the same time, multiple Superboxes and multiple communities can be linked to provide fans with convenient access to the channel, thus enhancing the efficiency of project dissemination and operation in all aspects and realizing the refined operation of fans.

Fans: Fans can like, comment and reply to the articles, and can also discuss the content of the channel together through @contacts.

Exposure strategy: When creating a channel, the precise theme is set to help more fans easily find the channel. Moreover, the channel has an exclusive recommended position. Placing the channel in the recommended position of the platform can effectively enhance the exposure and make the quality content stand out.


# Channels vs. Groups

Luffa Groups are ideal for sharing content with family and friends, collaborating with small teams, or engaging with and nurturing a loyal fanbase.

On the other hand, Channels are specifically designed for broadcasting messages to a large audience, allowing you to have more subscribers. When you post a message on a channel, the message will display with the channel's name and photo signature, rather than your personal information. Each message has a view counter that updates in real-time. Additionally, Channels are linked to Groups and Mini-Programs, helping to convert users from large traffic pools into loyal fans.


# How to Create a Channel?

In the Luffa mobile app, go to the list page and click the "+" button in the top navigation bar. Select the third option "New Channel" from the dropdown menu. Choose a channel category (primary as an icon, secondary as a card). You can select one or multiple options. Click "Next" and set the channel icon, name, and description. Click "Confirm" to successfully create the channel.


# Channel Management

Channel management is to click the "Channel Name" in the top navigation bar to enter the channel management page.

**1.Modify Channel Name, Avatar & Description**

Click the icon on the right of the top navigation bar to enter the modification page. After clearing the text in the input box, type the new channel name. You can modify the channel description by clicking the description text box, and change the channel label by clicking the theme. To change the channel avatar, click "Edit Avatar" under the icon and choose an image from your collection.

Note: You can only choose an icon after uploading an avatar. To upload: click the icon in the bottom right corner of the main page to enter the personal center, select "Wallet", then choose the "NFT" button. At the bottom, click "+ Create NFT", choose "Select Collection", create a new collection, and upload your artwork. Enter a title and description for the artwork (Note: Chinese characters are not allowed in the title or description).

To change the channel avatar, click the "Channel Avatar" in the management page and click "Edit" in the upper-right corner. Select an icon from your collection and click "Complete".

**2. Function Buttons**

· Click the first icon to mute channel notifications.

· The second icon allows you to forward the channel to friends and groups.

**3. Channel Link**

Click the link to automatically copy it. Click "QR Code" to display the channel ID (which can also be copied). At the bottom, you can scan the QR code to join, save the QR code, or share the channel information.

**4. Channel Management**

Click the button to associate public groups (newly created groups can also be linked without approval). You can add one or more groups, link to SuperBox (mini-program), and toggle the ability for subscribers to view channel owner information. You can also toggle the "Discussion" button visibility for subscribers.

**5. Auto-Delete Messages**

Click "Auto Delete Messages" to select how long messages should remain in the channel, and select the appropriate retention period based on your needs.

**6. Message Translation**

Click "AI Translation" to set the language for translating all channel messages. Long press a message for 3 seconds to translate it into the selected language.

**7. Non-Text Channel Message Search**

Click to view images, videos, files, links, and voice messages shared in the channel.

**8. Subscriber Management**

Click "Add Subscriber" to add more friends from the list. After the channel is created, you can also click "Add Friend" from the conversation list page.

Long-press a subscriber’s avatar or nickname for 3 seconds to view their personal information, set them as a channel admin, block a subscriber, or remove a subscriber.

**9. Dissolve Channel**

Click to dissolve the channel. A confirmation window will appear. Clicking "Delete" will permanently dissolve the channel.

&#x20;


# What Is Luffa Paid Channel?

Luffa Paid Channel is a channel-centric creation and subscription platform that supports rich media formats—including articles, short videos, and livestreams.\
It empowers you to build a private, self-governed community, publish content continuously, engage subscribers, and manage your relationship network with full autonomy.

Each channel functions as a hub for content distribution, subscriber management, audience engagement, and revenue generation.\
With Luffa Paid Channel, you can create your own branded channel, grow a loyal subscriber base, deliver diverse content formats, and interact in real time—expanding your influence across the Web3 ecosystem.


# Why Choose Luffa Paid Channel

Luffa Paid Channel enables creators to deliver content directly and securely to subscribers—whether it’s expert knowledge, educational material, or business insights.

All data is transmitted via end-to-end encryption, accessible only to authorized users. Even the platform itself has no visibility into the content, safeguarding the privacy of both creators and their communities.

<br>

1\. Every Channel Is a Private, Platform-Inaccessible Space

On Luffa Paid Channel, all channel data—including messages, media, interactions, and subscription relationships—is generated and managed locally by users.\
All content is encrypted on the user’s device before transmission. Luffa does not participate in processing or have any ability to access channel data.

Luffa stores no channel content whatsoever. Messages, audio, video, and files are locally encrypted and transmitted as ciphertext via relayer nodes.\
The platform cannot read, identify, or reconstruct any data passing through.

2.Subscription Relationships Are Direct—Not Platform-Mediated

Luffa does not offer content recommendations, subscription sorting, or behavioral analytics.\
Your subscription choices are never uploaded, and your entire subscriber network exists solely on your local device.\
Luffa has no insight into who you subscribe to or who subscribes to you, nor can it track audience engagement or content distribution paths.

These constraints are not policy choices—they are enforced by system architecture.\
Luffa is structurally incapable of building user behavior profiles or content graphs.

3.Encrypted Content Transmission—Undecryptable and Untraceable

Luffa employs a hybrid RSA + AES encryption model, with all encryption handled entirely on the client side.\
Throughout transmission, all content remains in ciphertext form. Relayer nodes simply forward encrypted data—they do not decrypt, store, or log any information.

Luffa has no technical ability to view, control, or intercept any channel activity.\
There are no backdoors, APIs, or debugging access points.

4.Channel-Centric Influence Building

Whether you're establishing professional authority through structured content or growing your reach via short videos and livestreams, everything is organized and presented within your channel.

Your channel is your sovereign digital space—the foundation for building long-term subscription-based relationships.

5.Monetization Designed for Sustainability

Channels support multiple monetization methods, including paid subscriptions, content-based unlocks, livestream payments, and short video tipping.

Combined with a daily linear earnings unlock mechanism and a built-in insurance compensation model, Luffa establishes a mutually secure and sustainable revenue framework for both creators and subscribers.

<br>


# Core Features

#### 1. Paid Channels

Paid channels serve as a high-performance infrastructure for knowledge monetization. Channel creators can engage paying audiences through subscriptions, token/NFT gating, pay-per-content, and tipping, making it an ideal tool for deep private community operations and fanbase conversion.

**1.1 Subscription-Based Monetization: A Stable Revenue Foundation**

* Tiered Subscription Plans\
  Creators can designate specific tokens as payment methods and configure 30-day, 90-day, 180-day, or 365-day plans to meet various user needs (e.g., monthly flexibility vs. annual discounts).
* Dynamic Pricing\
  Subscription fees can be adjusted at any time based on creator strategies or market conditions.
* Transferable Channel Ownership\
  All assets and revenue associated with a channel can be transferred to another user, enabling secondary monetization or team handover.
* Lifecycle Management: Channel Dissolution\
  Upon dissolution, all revenue and assets are automatically returned to the creator. Active subscribers will receive compensation and partial refunds to ensure fair treatment on both sides.
* **Onboarding Optimization**
* GAS Sponsorship\
  Creators can choose to cover subscribers' GAS fees, reducing entry friction.
* Preview for Non-Subscribers\
  Non-paying users can access channel previews or highlighted segments, allowing creators to drive conversion through content teasers.
* **User Retention Features**
* Renewal Reminders\
  Dual-layered reminders via system notifications and channel announcements help minimize churn.
* Flexible Cancellation\
  Subscribers can cancel their subscription at any time. If canceled within 10 minutes, a full refund will be issued. If the subscription has been active for a certain period, a partial refund will be provided — balancing both user rights and the creator’s interests.
* Real-Time Revenue Settlement\
  Earnings are credited to the creator’s wallet immediately upon subscription or content unlock.

1.2 Token / NFT Gating: Precise Audience Segmentation

Restrict access to your channel based on users' on-chain asset holdings, fostering identity alignment and shared value within your community:

* Token Gating\
  Require a minimum token balance (e.g., “Hold ≥ 50 $XX tokens”) to filter for high-value or engaged users.
* NFT Gating\
  Gate access based on ownership of a specific NFT collection (e.g., exclusive community badges, limited-edition collectibles), creating scarcity and exclusivity.
* Dynamic Thresholds\
  Creators can modify gating criteria as the community grows—e.g., raising token requirements to maintain community quality.

1.3 Pay-per-Content: Monetize Individual Posts

* Preview Functionality\
  Offer users a free preview (e.g., first 30 seconds of a video) to lower decision barriers before payment.
* Custom Pricing Per Post\
  Set a token amount (e.g., “Unlock for 10 $XX tokens”) to access specific content—perfect for high-value articles, videos, or reports.
* Content Rights Protection\
  Control whether your content can be saved, screenshotted, or recorded, safeguarding creator IP from unauthorized distribution.

1.4 Tipping: Boost Creator Engagement and Earnings

* Post-Specific Tipping\
  Enable tips on individual posts. Tippers choose the amount using a platform-approved token, incentivizing creators to produce higher-quality content.
* Channel-Wide Tipping\
  Subscribers can tip across any content within the channel—boosting creator income and encouraging ongoing interaction.

#### 2. Live Streaming

Channels can host private livestreams, subscriber-only broadcasts, or public events. Livestreams are integrated with channel identity and membership systems, offering access control, real-time interaction, and content archiving.

* **Key Features**
* Immersive Interactive Experience\
  Supports real-time interactions including text, emojis, live comments (danmaku), likes, and rapid tapping — significantly enhancing viewer engagement and retention.
* High-Conversion Tipping System\
  Virtual gifts can be displayed as on-screen comments or full-screen animations, paired with sound and visual effects to boost tipping enthusiasm and audience interaction.
* Audience Insights & Smart Operations\
  Real-time entry alerts show who’s joining the stream, along with viewer levels, activity status, and tipping history — enabling refined community operations and fan engagement.
* Multi-User Interaction & Host Battles\
  Supports audience co-streaming and host-vs-host PK (battle) modes — perfect for talent showcases, interviews, game shows, and interactive competitions.
* Visual Enhancements & Atmosphere Building\
  Built-in beauty filters, virtual background replacement, and background music playback elevate the visual appeal and emotional impact of your stream.
* Playback & Content Repurposing\
  Automatic recording with cloud storage. One-click replay generation makes it easy to repurpose content for editing, redistribution, and monetization.
* Real-Time Subtitles & Multilingual Translation\
  AI-powered live captions and instant translation break down language barriers, enabling seamless global livestreams.
* Technical Advantages & Performance Guarantees
* Ultra-Low Latency\
  Latency under 300ms globally ensures smooth, lag-free interaction.
* Ultra HD Quality\
  Supports 2K, 4K, and up to 8K livestreams, with a maximum of 4K at 120FPS for a professional-grade viewing experience.
* Adaptive Bitrate Technology\
  Automatically adjusts video quality in real time based on the viewer’s network conditions, ensuring a smooth experience even in low-bandwidth environments.
* Scalable Infrastructure\
  Reliably supports millions of concurrent viewers, ideal for large-scale live events.
* Robust Global Transmission Network\
  Backed by multi-region CDN deployment and redundant routing. With a 60% packet loss tolerance, it ensures uninterrupted visuals and audio continuity.

#### 3.Short Videos

Channels can publish short videos as a lightweight content format — ideal for sharing creative ideas, opinions, or everyday moments. Videos support tags, tipping, and subscription links, creating a smooth content funnel for engagement and conversion.

* **Key Features**
* HD Recording with Real-Time Beautification\
  Supports high-definition video capture with real-time filters, beautification, and face-shaping tools to produce natural and visually appealing content.
* Multi-Segment Recording & Easy Editing\
  Includes segment recording, pause/resume, video stitching, transitions, speed adjustment, reverse playback, and more — enabling seamless all-in-one content creation.
* Background Music & Audio Mixing\
  Allows users to add background music, adjust audio mixing, and sync beats to enhance the expressiveness of the video.
* Fast Upload & Smooth Playback\
  Features breakpoint resume and network optimization for faster, more stable uploads and instant, lag-free playback.
* Content Safety & Intelligent Moderation\
  Integrated cloud-based moderation system performs real-time content scanning to detect violations and ensure a safe and compliant community environment.
* **Functional Advantages**
* All-in-One Creation Workflow\
  From shooting and editing to publishing, everything happens within the app — no need for external tools, ensuring a streamlined and efficient experience.
* Accessible for Everyone\
  With intuitive controls and powerful features, both beginners and experienced creators can easily produce compelling short videos.
* Rich Content Expression & Enhanced Engagement\
  Full support for music, subtitles, special effects, and props empowers users to create high-quality, engaging content that drives interaction and sharing.
* High-Quality Output with Professional Polish\
  Offers multiple export resolutions and smart compression, ensuring videos are clear, stable, and easy to share across platforms.
* Versatile Use Cases & Creative Flexibility\
  Whether it's capturing daily life, sharing knowledge, showcasing products, or sparking social interaction, short videos fit effortlessly into any scenario.

#### Joining a Channel Means Creating a Truly Private Space—Invisible to Any Third Party

* For Creators:\
  Your channel is a dedicated content space exclusively between you and your subscribers. The platform cannot access what you publish, nor can it track your subscribers.
* For Subscribers:\
  You receive content directly and privately. The platform doesn’t know who you’re subscribed to, nor what content you consume.
* Under Luffa’s Architecture:\
  Every post, message, and interaction is end-to-end encrypted between users. The platform has no ability to access, analyze, or interfere with your data.


# Who Is Luffa Paid Channel For?

#### 1. Are You a Content Creator?

Luffa Paid Channel is your private community for content management, community building, and user connection.

Within a single channel, you can build an entire content and user engagement structure:

* Attract with Free Content\
  Share portions of text, videos, or personal insights for free to showcase your style and value — encouraging interested users to follow your channel voluntarily.
* Monetize with Paid Content\
  Offer premium content through subscription, pay-per-view, token gating, or NFT access. Your high-value creations are protected and properly rewarded.
* Drive Traffic with Short Videos\
  Publish lightweight content like clips, behind-the-scenes footage, or everyday moments. Short videos are an effective funnel to bring new subscribers into your private space.
* Host Private or Exclusive Livestreams\
  Launch livestreams just for fans, paid sessions, or public events. With features like live comments, guest co-streaming, tipping, and host battles, you turn passive viewers into active participants.
* Operate Holistically Across All Formats\
  Your channel is your own private ecosystem — combining posts, short video updates, livestreams, and community interaction in one place. All content, data, and revenue are under your control. The platform has no access and cannot analyze any of it.

Whether you’re a content creator, video producer, community leader, brand operator, or just starting your personal journey — Luffa Paid Channel gives you a channel that’s truly your own.\
You’re free to create, build lasting relationships with subscribers, and grow your influence through text, livestreams, and short videos — all while preserving privacy and ownership.

<br>

#### 2.Are You a Subscriber?

Luffa Paid Channel is your trusted private space for meaningful content.

Luffa Paid Channel isn’t just built for creators — it’s also designed for subscribers like you. Here, you’ll discover high-quality content worth your attention, build long-term trust with creators, and engage freely in a completely private environment. You choose what you want to see and be part of — on your own terms.

**What You Can Do as a Subscriber:**

* Subscribe to High-Quality Channels for Free\
  Many creators offer part of their content for free — including articles, short videos, livestream highlights, or channel introductions. You can explore, preview, and decide whether the creator’s content resonates with you before choosing to subscribe or support them financially.
* Choose Paid Content Based on Your Interests\
  Whether it's a monthly channel subscription, unlocking a single piece of content, or tipping your favorite creator — every payment is initiated by you. There are no algorithmic pressures or forced recommendations. You only pay for what you genuinely want to see.
* Follow Creators You Truly Care About\
  Joining a channel is like entering a private Paid Channel curated by the creator themselves. You’ll get instant updates, access to community chats, watch exclusive livestreams, and co-create a shared space through ongoing interactions.
* Enjoy High-Quality Short Videos and Livestreams\
  Browse collections of short videos to get a sense of the creator’s voice and style. Or join livestreams for real-time interactions — comment with bullet chats, send tips, like content, or even co-stream with creators for authentic, up-close engagement.
* Experience True Privacy Protection\
  Who you subscribe to, what you watch, how much you tip — every action you take is encrypted and processed locally on your device. Luffa cannot track, analyze, or record any of your behavior.

In Luffa Paid Channel, every channel is an independent and private gateway to content.\
No algorithm interference. No information overload. No privacy leaks.\
Whether you prefer quiet reading or active participation — you’re in full control.

<br>


# What NFT features does Luffa support?

1.NFT Display and Avatar Functions Full-chain asset aggregation: The wallet supports displaying multi-chain NFT assets held by users. Avatar customization: Users can directly set NFT as their personal avatar in Luffa's social apps.

2.NFT casting (Endless chain only) Endless chain native casting: users can create and upload NFTs directly in Luffa (only metadata such as images/gifs). Cross-chain import: NFTs from other chains need to be imported to Luffa wallet for unified management via Chain Bridge tool.


# Set Profile Picture

On the Luffa platform, you can set your NFT as a group avatar, channel avatar, or personal avatar. The specific steps are as follows:

#### Setting a Personal Avatar:

Go to **Personal Center** > Click on your current avatar > Click on the avatar area again or select the "Go Now" option > Choose the NFT you want to set as your avatar from your account > Confirm and click **Complete**.

#### Setting a Group Avatar:

Open the **Group Details** page > Click 【 <img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXe13tY93XceNSQUDyyN8wCwY3UOXuJ-AgGzd6OvGTHYSF_cABE875ILQcfvNEMk2Lr62THCnl8Ua3WsW7fWrvdubQnhtJFtfD6YTAHpCvH6kuQcd61fbmUD5DouqTgxTVi1vIFddg?key=iLI_yTNP09zJear23u367Eel" alt="" data-size="line"> 】 > Click on the avatar area or the "Edit Avatar" button > Select an NFT from your account as the group avatar > Click **Complete**.

#### Setting a Channel Avatar:

Go to the **Channel Details** page > Click on the avatar area or 【<img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXe13tY93XceNSQUDyyN8wCwY3UOXuJ-AgGzd6OvGTHYSF_cABE875ILQcfvNEMk2Lr62THCnl8Ua3WsW7fWrvdubQnhtJFtfD6YTAHpCvH6kuQcd61fbmUD5DouqTgxTVi1vIFddg?key=iLI_yTNP09zJear23u367Eel" alt="" data-size="line">】 > Click on the avatar position or "Edit Avatar" > Select an NFT from your account to complete the setup.

**Note:**

1. If you don’t have an NFT in your account, you can click **"Mint NFT"** and follow the minting process.
2. Currently, only NFTs in your account can be set as avatars.


# Mint NFTs

Step 1: Switch to Endless Chain Open Luffa and enter the wallet wallet, click on the bottom navigation bar “Network Switch” → select Endless chain.

Step 2: Create NFT Click “NFT” in the navigation bar → select “Create NFT” → click “Work” type. Fill in the information of the work Name: Enter the title of the work in English (Chinese name is not supported for the time being). Description (optional): add a brief description of the work or metadata (e.g. creator's signature, copyright statement). Upload file: Support image (jpg/png/svg/gif) format (recommended to compress to less than 50MB).

Step 3: Deploy and Sign Click “Deploy to Endless” → A pop-up window will show the transaction details (Gas fee/handling fee). After double-checking the information, click “Confirm” → enter your wallet PIN to complete the authorization.

Step 4: Check the casting result


# What is Superbox?

Super Box is a no-installation app on the Luffa platform, which cuts down the cost and promotion obstacles for developers, and is truly lightweight, cross-platform and efficiently updated. For users, Super Box is designed to provide a variety of experience scenarios such as gaming and entertainment, e-commerce shopping, DeFi, etc. Without the need for cumbersome installation, you can enjoy multiple functions quickly, bringing users a convenient and efficient one-stop service experience.


# What is Luffa Web3 Airdrop?

<figure><img src="https://2020996148-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCAqZiypezzCX47e2WNNm%2Fuploads%2FdyPHjDUejlvzBzNYQ87q%2F%E5%B1%8F%E5%B9%95%E6%88%AA%E5%9B%BE%202025-09-10%20100040.png?alt=media&amp;token=a952a158-4429-4e24-bf19-44b9d7879d73" alt=""><figcaption></figcaption></figure>

Luffa Web3 Airdrop is an on-chain airdrop feature launched by Luffa Wallet, combining blind box mechanics with blockchain technology.&#x20;

It enables users to package digital assets into customisable ‘airdrops’ and distribute them - either randomly or in fixed amounts - to friends or group chat members.

All transactions are executed via smart contracts, ensuring full on-chain transparency, tamper-proof security, and verifiability. This makes Luffa Web3 Airdrop an efficient tool for project teams to drive user engagement, incentivisation, and growth.


# Key Features

* On-Chain Security & Transparency\
  All airdrop creation and claim records are stored on the blockchain - immutable and verifiable.
* Multi-Asset Support\
  Compatible with major tokens such as EDS and USDT, as well as partner project tokens.
* &#x20;Flexible Airdrop Modes

&#x20;1.Fixed Airdrop: Each recipient receives the same amount.

&#x20;2.Lucky Airdrop: The total amount is distributed randomly - adding an element of chance.

&#x20;3.Exclusive Airdrop: Claimable only by specific users to enhance scarcity and exclusivity.

* Multi-Scenario Deployment\
  Airdrops can be shared in group chats to incentivise community participation, or sent peer-to-peer for personalised interactions.
* Gas-Free Claiming\
  Senders can choose to cover gas fees on behalf of recipients, thus lowering the entry barrier and enhancing the user onboarding experience.


# Use Cases

* Community Incentives: Reward active members and boost community engagement and loyalty.
* Festive Gifting: Send digital greetings during holidays or special occasions like New Year or birthdays.
* Task-Based Rewards: Offer airdrops as incentives for completing specific tasks.
* Project Promotion: Drive user acquisition, pre-launch campaigns, and cold-start activation through airdrop-driven growth.
* Play-to-Earn Engagement: Provide individuals with new earning opportunities - if you claim it, you own it.


# Core Value Propositions

<br>

1. For Users

* Zero Barrier, Zero Cost: Users can claim assets without paying gas fees, making it easy for newcomers to onboard and participate in the Web3 ecosystem.
* Engaging Interaction: Interactive formats like Lucky Airdrops and Exclusive Airdrops introduce gamified experiences that go beyond traditional token distribution, enhancing user engagement.
* Transparent On-Chain Records: All claims are verifiable on the Endless blockchain, ensuring users have full visibility into the source of their digital assets.

&#x20;2\. For Projects

* Cold Start & Early User Activation: Airdrops serve as an effective tool to attract and activate initial users, accelerating early traction.
* Efficient User Acquisition & Viral Growth: Projects can incentivise users to invite others, driving cost-effective, organic user growth through social sharing.
* Token Distribution Channel: Projects can leverage Luffa Airdrop to efficiently distribute tokens to target users, increasing token adoption, liquidity, and strengthening the project’s tokenomics.

3. For the Ecosystem

* Driving Real User Growth: By fostering authentic interactions and genuine community participation, Luffa helps prevent bot-driven airdrop farming and promotes user quality.
* Boosting Ecosystem Activity: Frequent interactions and asset transfers stimulate on-chain activity and contribute to sustainable ecosystem growth.


# How to Send a Luffa Web3 Airdrop

1. Open the Luffa App
2. Navigate to a contact chat or group conversation
3. Tap the ‘+’ icon in the lower left corner
4. Select \[Airdrop] from the popup menu, then set the total amount and airdrop mode
5. Confirm the transaction, pay the amount, and wait for recipients to claim


# Important Notes

1. Gas Fee Reminder\
   When sending an airdrop, your account must hold enough gas tokens (EDS, for example) to cover:

* The gas cost for distributing the airdrop
* Optional gas fees on behalf of recipients, enabling gas-free claiming for new users

2. Supported Tokens

* Luffa will continue to expand the list of supported tokens
* To request support for your project’s token, please email: <support@luffa.im>
* Token listing requests must include project documentation, and the token must be deployed on the Endless blockchain

&#x20;3\. Airdrop Expiry Policy

* Each airdrop is valid for 24 hours
* Unclaimed portions will expire after the time limit and can be manually reclaimed by the sender


# What is Luffa Distributed Node?

Luffa Distributed Nodes possess powerful communication capabilities, with a network of over 60 distributed nodes (continuously increasing) ensuring stable communication. Different nodes can efficiently collaborate to accomplish complex tasks together. During data processing, each node coordinates data read and write operations to ensure accuracy and integrity. Regardless of geographic location, users can engage in seamless conversations, breaking spatial limitations and ensuring smooth information exchange.

Security is a core advantage of Luffa Distributed Nodes. Data stored and transmitted within the nodes is protected using cutting-edge encryption technologies, providing a strong security defense for users.


# How Do Nodes Provide Services to Users?

The system automatically matches users with the optimal node to ensure smooth communication. This process is based on intelligent analysis of various factors, such as network conditions and node load, to select the most suitable node for maintaining communication quality. Additionally, users have the freedom to manually choose their preferred node. If communication quality deteriorates, users can either manually switch nodes or rely on the system’s automatic switching mechanism, ensuring uninterrupted communication through a dual protection system.


# How is Node Status Displayed?

* **High Latency:** If a node experiences high latency, a red dot will appear, alerting users that network delay may affect their experience.
* **Congestion:** When a node is overloaded, a "<img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfHR6CH729MsIuxED8kbljA-5qTbiF-L76uNpWgDB8g2asiohAw8cj_yrnrJQy_1UV-kmiAvJmV6K2Vgw3GJBzGXII8GUuPzsG14NSglMQYRz-K_0zkjLQQAmh026o4CWnouKnk?key=iLI_yTNP09zJear23u367Eel" alt="" data-size="line">" indicator will be displayed, signaling that the node's current load is too high and may cause slower response times. In this case, the system will automatically switch to a different node, or users can manually switch to a node with better performance for a smoother experience.


# How to Resolve Node-Related Issues?

If you encounter node-related issues during use, follow these steps:

1. **Check Your Network Connection:** Ensure your device's network is functioning properly.
2. **Check Node Status:** If a node shows a red dot (high latency) or congestion, try switching to another node.
3. **Restart the App:** If the issue persists, restart the app and check if the network is stable.
4. **Contact Support:**
   * **Method 1:** Go to **Personal Center > Feedback** in the app and send us an email.
   * **Method 2:** Leave us a message through other social channels.


# What is a bot?

A bot is an intelligent automation agent designed to enable businesses and developers to create interactive, automated workflows within the Luffa platform.

Bots facilitate smart responses, personalised engagement, and efficient service delivery which, in turn, expands operational capabilities and enhances user participation.

Third-party developers can build and deploy bots via the [Bot Developer Platform](https://robot.luffa.im/login).

<br>


# How to create a bot

Creating a bot is straightforward, but it will require a little basic programming knowledge.

If you're confident in your skills, we recommend starting with our [Developer Onboarding Guide](https://robot.luffa.im/docManagement/operationGuide) to begin building.


# Bot Security and Privacy

Bots on Luffa are treated just like any other user. All conversations between you and a bot are protected with end-to-end encryption (E2EE). Again, only you and the bot can view the content.

Bots have access only to your Luffa username, avatar, and the messages you send to them.&#x20;

However, remember bots should always be treated as strangers. Even if a bot appears friendly or asks politely, never share your password, mnemonic phrase, private key, or any other sensitive information.


# Key Features of Bots

<figure><img src="https://2020996148-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCAqZiypezzCX47e2WNNm%2Fuploads%2FsTNQMZfl1W3fyWF1fkJc%2F%E6%9C%BA%E5%99%A8%E4%BA%BA%E7%9A%84%E4%B8%BB%E8%A6%81%E5%8A%9F%E8%83%BD-%E5%AE%A3%E4%BC%A0%E5%9B%BE.png?alt=media&amp;token=d01a85ab-e775-460a-bd08-1a65146cdc96" alt=""><figcaption></figcaption></figure>

1. Custom Display Name\
   Enhance brand recognition and improve identification of your bot in both private chats and group conversations.
2. Encrypted Conversations\
   Supports end-to-end encryption (E2EE) to ensure that all communications between the bot and the user remain strictly private and visible only to the two parties involved.
3. Trigger-Based Responses\
   Configure flexible Bot behaviors using various trigger mechanisms, including keywords, command inputs, menu selections, and contextual states.
4. Rich Message Formats\
   Bots support multiple message types, including text with images, interactive buttons, cards, and external links.
5. Extendable Capabilities\
   The functionality of your bot is entirely defined by your development skills and integration logic.\
   Examples include:

* Token price lookup
* User identity verification
* Smart contract command execution


# Luffa Card

<figure><img src="https://2020996148-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCAqZiypezzCX47e2WNNm%2Fuploads%2Fhq9mps6TZ6u0DL1wxM5m%2Fcard.png?alt=media&amp;token=24e86647-1e60-487a-b41e-8372244146e1" alt=""><figcaption></figcaption></figure>

Launched jointly by Luffa and Visa, the Luffa Card is a crypto-enabled payment solution.

It combines the familiarity of a traditional credit card with the power of USDT-based crypto payments.&#x20;

Users can spend digital assets like USDT for everyday purchases, seamlessly bridging the gap between Web3 and real-world commerce.

<br>


# Key features of Luffa Card

<figure><img src="https://2020996148-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCAqZiypezzCX47e2WNNm%2Fuploads%2FkI3yB8dlOiwPXR00DqE1%2F%E5%B1%8F%E5%B9%95%E6%88%AA%E5%9B%BE%202025-09-09%20173315.png?alt=media&amp;token=614d326d-58fd-43c3-a82e-8674c48e0dca" alt=""><figcaption></figcaption></figure>

<br>

1. Crypto-to-Fiat Payments\
   Pay with USDT, while merchants receive local fiat currency - no manual conversion required.
2. Automatic Conversion at Checkout\
   Your USDT is instantly converted to fiat during the transaction process for smooth, real-time settlement.
3. Co-Branded with Visa\
   Issued in partnership with Visa, the card is accepted at millions of merchants worldwide that support Visa payments.
4. Virtual Card Ready\
   Can be linked to third-party platforms for online purchases and digital wallet payments.


# Why choose Luffa Card?

\ <br>

1. Real-World Spending with Crypto\
   Use your crypto directly to buy coffee, order food, or book flights - there’s no need to withdraw or convert assets manually.
2. Broad Compatibility\
   Fully supports Apple Pay and Google Pay for convenient contactless payments.
3. No Credit Check Required\
   Skip the traditional credit approval process - fast and easy application with no financial history required.
4. Fast Settlement with Luffa Wallet\
   Seamlessly connected to your Luffa Web3 Wallet, ensuring fast fund processing and eliminating the delays of traditional credit card systems.


# Luffa Card Use Cases

| Use Case              | Description                                                                                                          | Key Advantages                                                                            |
| --------------------- | -------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------- |
| In-Store Payments     | Pay at physical retail locations using your Luffa virtual card. USDT is automatically converted to fiat at checkout. | Seamlessly bridges on-chain assets with offline spending, enhancing real-world usability. |
| E-Commerce Shopping   | Make purchases on platforms like Amazon, Shopee, and Lazada without withdrawing crypto to a bank account.            | Enables direct crypto payments for everyday shopping without off-ramping.                 |
| Ride-Hailing          | Use your crypto card to pay for Uber, Grab, and other transportation services - just like a traditional credit card. | Instant crypto-to-fiat payments with global acceptance.                                   |
| Subscription Services | Subscribe to Netflix, Spotify, Apple One, and other monthly services using your Luffa Card.                          | Makes on-chain assets usable for Web2 lifestyle services.                                 |
| Travel & Tourism      | Use your card abroad for shopping, dining, and entertainment - no currency exchange or cash required.                | Spend crypto globally without borders or forex hassles.                                   |


# What is Luffa Service Account?

Luffa Service Account (subscription channel) is a Web3-native broadcasting and notification system developed by Luffa. It combines content delivery, personalised notifications, and service messaging into a unified platform tailored for creators, projects, institutions, and service providers.

Luffa Service Account enables one-click mass messaging as well as targeted communication based on user tags, ensuring timely updates on relevant services and activities. It is an ideal solution for building an effective notification and engagement framework for communities, fans, and users.


# Quick Guide: How to Create Your Luffa Service Account

1. &#x20;Access the Luffa Developer Zone

   • Visit the Luffa Service Account page: <https://www.luffa.im/developer/service>

   • Scan the QR code using the Luffa app to begin the process instantly.

<figure><img src="https://2020996148-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCAqZiypezzCX47e2WNNm%2Fuploads%2Fu7c30a8qgayi1lGrSsb4%2F1.png?alt=media&amp;token=2a77bbda-2913-4830-a1c3-c1635d3c1098" alt=""><figcaption></figcaption></figure>

2\. Create Your Account

• Fill out the required information (e.g., account name, account avatar, introduction and language) to set up your new service account.

<figure><img src="https://2020996148-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCAqZiypezzCX47e2WNNm%2Fuploads%2FjgdJ8X4qqbqs1ddUqsDe%2F2.png?alt=media&amp;token=017b5648-7b3a-4d4f-a7a8-1b444b8ec563" alt=""><figcaption></figcaption></figure>

**3. Configure Key Features**

Once your account is created, customize its features to deliver a seamless experience. Navigate to the account dashboard to access these options.<br>

3.1 Link Luffa Ecosystem Products

Connect your service account to other Luffa tools for integrated functionality.

• Go to Home → Link Luffa Ecosystem Products → Go Bind.

• Select and connect your Luffa Group, Chat, Channel, Superbox, or Bot.

This enables users to interact across platforms without friction.

<figure><img src="https://2020996148-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCAqZiypezzCX47e2WNNm%2Fuploads%2Fcn2EMuTdt85P06pqkpNy%2F3.png?alt=media&amp;token=307e4863-44fa-4698-a039-1452482d85e7" alt=""><figcaption></figcaption></figure>

3.2 Set Up Keyword Reply System

Automate responses to user messages based on keywords.

• Navigate to the Interact page.

• Choose a matching type:

• Full Match: Triggers only on exact keyword matches.

• Partial Match: Triggers if the keyword appears anywhere in the message.

• Customize your responses and save.

<figure><img src="https://2020996148-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCAqZiypezzCX47e2WNNm%2Fuploads%2FRaNhgPoxpnpPht6h0XHo%2F4.png?alt=media&amp;token=32e0b256-f58e-411e-b349-fd4e15d10186" alt=""><figcaption></figcaption></figure>

3.3 Enable Followed Reply

Send an automated welcome message to new subscribers.

• Switch to the Followed Reply tab.

• Add your custom welcome message (e.g., "Thanks for subscribing! Here's how to get started.").

• Save the settings to activate it immediately.

<figure><img src="https://2020996148-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCAqZiypezzCX47e2WNNm%2Fuploads%2FYyu0DgD54lC7wsXWDcMO%2F5.png?alt=media&amp;token=670cddbe-9ada-487d-b0ad-9150dad2362e" alt=""><figcaption></figcaption></figure>

3.4 Customize Menu

Build intuitive navigation menus for quick access to content or links.

• Go to the Customize Menu page.

• Design your menu structure with main menus and sub-menus

• Save and publish

<br>

<figure><img src="https://2020996148-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCAqZiypezzCX47e2WNNm%2Fuploads%2FaDUqQJrK6qfM71M35lxZ%2F6.png?alt=media&amp;token=69d2e20b-2c19-472e-b178-bd5d87dc4903" alt=""><figcaption></figcaption></figure>

3.5 Set Up Broadcast Messaging

Reach all subscribers with mass notifications.

• From the Home page, enter the Group Messaging section.

• Compose your message.

• Send it—subscribers will receive it instantly in their chat list.

<br>

<figure><img src="https://2020996148-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCAqZiypezzCX47e2WNNm%2Fuploads%2Fin3aFGoVstAoj3rMgnsx%2F7.png?alt=media&amp;token=76636cb2-61d5-49d8-ac91-8159ea3baefd" alt=""><figcaption></figcaption></figure>

4\. Follow Your New Service Account

To subscribe:

• Open the Luffa app.

• Pull down on the chat page to refresh.

• Click the search icon and enter your service account name.

• Select it and click Subscribe.

You're all set! Promote your Luffa Service Account to build your audience. Leverage its notification and broadcasting tools to engage users effectively.

<br>


# Key features of Luffa Service Account

1. Message Broadcasting

Mass Messaging: Supports rich media formats including text, images, audio, video, and multimedia posts (limited to X times per day).

* Template Notifications: Automatically triggered system messages such as order confirmations, payment status updates, or service changes (unlimited usage).
* Auto-Reply: Triggered by keywords, user-defined rules, or AI-powered responses (requires user initiation).
* Customer Service Messaging: Enables 1:1 support with users for up to 7 days once a conversation is initiated (unlimited usage).

2. Message Response Mechanisms

* Auto Welcome Message: Automatically sends a welcome message when a user first follows the channel.
* Auto Replies: Automatically responds to user messages with preset content.
* Keyword-based Replies: Delivers accurate replies based on predefined trigger words.

3.Audience Management & Targeted Messaging

* Segmentation & Tagging: Classify users by behavior and tags to enable highly personalized, targeted notifications.
* Personalized Alerts: Send individualized messages such as subscription confirmations, renewal reminders, or system alerts.

4.Customization & Integration Capabilities

* Payment Integration: Seamlessly supports tipping, order payments, and paid subscriptions through Luffa Web3 Wallet and Luffa Card.
* Multi-Identity Binding: Can be linked with SuperBox, Channels, Groups, and individual accounts.
* Custom Navigation Menu: Allows the creation of main and sub-menus for quick access to in-app features or external links.

5.Open API Access

* Send and receive messages or articles
* Manage users and tag data
* Payment integration APIs
* Template message management
* Customer support messaging
* Multi-agent support system for customer service

6.Data Analytics & Insights

* View detailed metrics on article views, click-through rates, and user engagement
* Monitor follower growth trends and performance analytics for operators

7.Revenue Streams for OperatorsAd Revenue:&#x20;

* Earn a share of advertising income based on user impressions and click metrics via the integrated ad pool.
* Tipping: Users can voluntarily tip Echo channels as a form of appreciation for high-quality content.
* Paid Content: Allows creators to publish premium content behind a paywall and monetize their work.
* Partnership Revenue: Integrate with SuperBox, Bots, Channels, Groups, or personal accounts to generate revenue through commercial collaborations, service fees, or promotional sponsorships.


# Advantages of Luffa Service Account

* Instant Activation: No setup required - launch your broadcasting and notification system in minutes.
* Personalized Delivery: Push customised messages based on user tags for highly targeted engagement.
* Comprehensive Use Cases: Supports a wide range of scenarios including social interactions, transaction alerts, and service notifications.
* Seamless Web3 Integration: Natively compatible with Luffa Web3 Wallet and Luffa Card, ideal for DApps, Web3 communities, and digital commerce services.


# Security of Luffa Service Account

1. Public Visibility

All Luffa Service Account accounts are publicly accessible. Anyone can search for and view Service Account profiles. All content published within an Service Account channel is also publicly available and searchable by all users.

2. Privacy and Encryption Protection

* End-to-End Encryption (E2EE) is applied to private conversations between users and service account+, ensuring that only the user and the respective Echo+ can access the message content.
* Service Notifications are lightly encrypted, making them inaccessible to third parties and excluded from search indexing.

3. Anti-Spam Measures\
   Service account channels are unable to proactively send messages to followers unless:

* It is an automatic welcome message triggered immediately after a user follows the service account.
* The user initiates a conversation, in which case the service account is permitted to respond for up to seven days thereafter.

4. Security Advisory\
   Please be aware that Luffa cannot control or verify whether an service account operator may disclose your conversation content. Every Service Account should be treated as an unverified third party - even if they appear polite or trustworthy, you must never share sensitive information such as passwords, seed phrases, or private keys.


# What is User Level

Luffa User Level is an identity marker based on a user's activity and contribution within the Luffa ecosystem. It serves as a direct representation of a user's value and influence in the Luffa ecosystem. Your user level is determined by accumulated points and can unlock exclusive benefits. Through daily participation and interactions, you can gradually increase your level, reflecting personal growth and community reputation.


# Relationship Between Levels and Points

Points are the sole criterion for calculating user levels. Based on your accumulated points, when they reach specific thresholds, you will automatically upgrade to the corresponding level.

Users can go to Luffa App → Personal Page → Click the level badge below the nickname to view specific task types, point values, and corresponding levels (subject to the display in the App).


# What Benefits Does the Level Bring?

The level not only represents your exclusive identity marker and community reputation but also affects your priority in subsequent activities. For example, users with higher levels will enjoy greater priority in upcoming events such as airdrops, limited rewards, or beta testing access.


# How to Earn Points to Level Up?

Stay active and engage positively to continuously accumulate points and thereby increase your user level. Current ways to earn points include:

**New User Tasks**: Register, create a regular group, create a regular channel, join a regular group/channel.

**Daily Tasks**: Log in for 7 consecutive days, like posts (in 10 different channels per day), comment (in 10 different channels per day).

**High-Value Tasks**: Create a paid channel, join a paid channel, create/upgrade on-chain groups.

**Notes:**

1.Some tasks only grant points on the first completion (e.g., new user tasks), and subsequent repetitions will not add more points.

2.Please go to the Luffa App → Personal Page → Click the level badge below your nickname to enter the points page, where you can view specific task types, point values, and corresponding levels (subject to in-app display).

<br>


# User Guide Videos Web

Click the link to watch the user guide videos:

<https://luffa.gitbook.io/user-guide-videos/>


# How to Contact Customer Support？

If you need assistance or have any questions, you can reach out to Luffa's customer support through the following channels:

* **Email Support:** Send your inquiries to <support@luffa.im>.
* [**Telegram Support**](https://t.me/LuffaMessage)**:** You can also consult with our customer support service in the Luffa Telegram community.

Our support team is ready to assist you!


