Luffa User Guide
  • Basic Introduction
    • What is Luffa?
    • Who is Luffa Designed For?
    • Supported Operating Systems
  • Security
    • Why is Luffa More Secure?
    • How Does Luffa Encrypt Data?
  • Account
    • What is Mnemonic Login?
    • Why Back Up Your Mnemonic?
    • How to Back Up Your Mnemonic?
    • What is a Secure Password?
    • What is the Luffa Self-Destruct Password?
    • Logging In on Other Devices
    • How to Unlink a Device from Luffa?
    • Forced Logout
    • How to Free Up Storage？
  • Network Connection Issues
  • Unable to Download Luffa
  • Wallet
    • What is Luffa Wallet?
    • Advantages of Luffa Web3 Wallet
    • Important Notes When Using a Web3 Wallet
    • Why the Account Shown After Importing the Mnemonic Phrase Is Not the One I Want
    • Do I Need to Pay Network Fees for Failed Transactions?
    • I Entered the Wrong Address, Can I Get My Funds Back?
    • What Are Network Fees?
    • How to Deposit & Transfer ？
    • Luffa Wallet Derived Accounts
    • Supported Networks and Assets
  • Communication
    • Private Messages
    • Groups
    • Luffa's AI Auto-Translation Feature
    • What is Luffa's Safe Space?
    • How does automatic message deletion work?
    • How to delete a contact on Luffa ？
    • How to start an encrypted one-on-one voice or video call？
  • Group
    • What is On-Chain Group?
    • How to create a group?
  • How to assign an administrator?
  • How to add more members? What is an invitation link?
  • Group Calls - Voice or Video
  • Channels
    • What is a Channel?
    • Channels vs. Groups
    • How to Create a Channel?
    • Channel Management
  • NFT
    • What NFT features does Luffa support?
    • Set Profile Picture
    • Mint NFTs
  • Superbox
    • What is Superbox?
  • Airdrop
    • What is Airdrop?
  • Nodes
    • What is Luffa Distributed Node?
    • How Do Nodes Provide Services to Users?
  • How is Node Status Displayed?
  • How to Resolve Node-Related Issues?
  • Technical Support
    • How to Contact Customer Support？
  • User Guide Videos
    • Anonymous Registration
    • Add friends and chat
    • Join-Create Channel
    • Wallet & Transfer
    • Create NFT
Powered by GitBook
On this page
  1. Technical Support

How to Contact Customer Support？

PreviousHow to Resolve Node-Related Issues?NextAnonymous Registration

Last updated 2 months ago

If you need assistance or have any questions, you can reach out to Luffa's customer support through the following channels:

  • Email Support: Send your inquiries to [email protected].

  • : You can also consult with our customer support service in the Luffa Telegram community.

Our support team is ready to assist you!

Telegram Support